Our highly qualified agents will market your products with professional and empathetic approach. Agents are trained to represent the customers company's name with respect. Our superstars, will close sales to the customers satisfaction, as we provide a service to customer, we do not sell to satisfy the agent. every sale is either confirmed by our confirmation team in a diplomatically calling the client back , or by listening and monitoring calls. We do not tolerate fraudulent behavior. We will not submit sales that are doubtful. As your company representative you can rest assured of quality business at all times. We are in the people business. Customer comes first. HIRE US TODAY We handpick agents according to the product you want us to sell. Or the type of leads you want us to generate!!
We provide TOP QUALITY customer service. Our agents will not allow an incoming call to ring more than twice, we understand the frustration of waiting for someone to respond. Agents are trained in FIRST CALL RESOLUTION We obtain 100% of all relevant information that an agent would need in order to assist a customer. We cover all possible scenarios of why a customer will call in, subsequently prepare our agents to handle these issues. Should the law of MURPHY throw us a curveball, our agents are ready to take the next best action. We keep customers informed at all levels of progress on complaints or faults that are being handled. Agents direct calls efficiently to relevant departments or service providers. The customer is also notified, should the issue require a call back from your technical department. Our highly competent service ensures your customers are happy. Agents are also highly trained in handling irate customers. We use exceptional soft skills and intense listening skills to appease any kind of caller. HIRE US TODAY!! LET US HANDLE TO CUSTOMER SERVICE & SUPPORT WHILE YOU CONTINUE BUILD YOUR BUSINESS EMAIL.
Rated as Top 10 BPO partners in South Africa. Sales on behalf of clients, Lead generation, Cold Calling, Closing sale effectively.
we will equip your agents with a vast knowledge of sales techniques and closing skills. We convert sales agents into award winning superstars let us train them to respect and assist your customers with the highest level of professionalism. We teach soft skill, listening skills and lots lots more